Business Analysis & Systems
Requirements discovery and analysis, stakeholder workshops, user stories, use cases, acceptance criteria and business-to-IT alignment.
Senior Business Analyst | Business Systems & Data | Project / PMO Delivery | Digital Transformation | AI Enablement
Geneva, Switzerland · Swiss citizen · Native English · Fluent French
Business Analyst and digital transformation professional with 27+ years of international experience across WIPO, Labcorp, entrepreneurship and international trade. Connects business needs with data, systems and delivery through requirements analysis, stakeholder coordination, application support and process improvement.
Combines hands-on operational experience with current AI engineering training and practical work in AI-assisted development, RAG and workflow automation. Brings a record of measurable improvements, international collaboration and more than 10 years of user and client training.
USD 950,000
Annual savings in Geneva only
68
Project Managers supported in Geneva
Approximately 370
Project Managers supported globally
27 of 32
Data Revision modules automated with purpose-built macros
+43%
Productivity improvement
+28%
Data-quality improvement
The USD 950,000 annual savings figure applies to Geneva only; savings outside Geneva are not included. The 68 Geneva and approximately 370 global Project Managers were supported by the same reporting-automation initiative. These results came from historical process and reporting automation, not AI.
Enter a role title, paste a job description or add a vacancy link to explore the parts of my experience most relevant to your opportunity.
Suggestions draw on documented experience and keyword relevance. They are a guide for review, not a hiring assessment.
Browse Full Professional ExperienceRequirements discovery and analysis, stakeholder workshops, user stories, use cases, acceptance criteria and business-to-IT alignment.
Data quality and reconciliation, KPI reporting, dashboards, Advanced Excel and Power BI; foundational Python, NumPy and Pandas.
Planning, priorities, risks, dependencies and progress reporting; Agile collaboration, UAT/SIT coordination and implementation readiness.
Application lifecycle support, access management, incident analysis, reporting governance, vendor coordination and security-review participation.
Workflow analysis, operational controls, Excel macros and reporting automation to improve efficiency, consistency and data quality.
Current training and practical experimentation in generative AI, prompt engineering, RAG, agents, workflow orchestration and AI-assisted development.
10+ years of user and client training, coaching, cross-functional facilitation and international team coordination to support adoption and delivery.
World Intellectual Property Organization (WIPO)
04/2022 – 12/2025 · Geneva, Switzerland · Manpower SA employee assigned onsite at WIPO
Requirements, workshops, Agile delivery, UAT, application lifecycle and platform governance for digital-platform, data and workflow enhancements.
Jolly Import Export SARL
03/2020 – 03/2022 · Geneva, Switzerland
Founded and directed a Geneva-based international import-export company covering strategy, trade, logistics, trade finance and digital operations.
Labcorp
03/2018 – 01/2020 · Geneva, Switzerland
Supported global clinical-study delivery in a regulated central-laboratory environment across Project Management, Data Management and Laboratory Operations.
Labcorp
06/2017 – 02/2018 · Geneva, Switzerland
Led a dedicated team of six across Geneva and Indianapolis supporting one of the world’s leading pharmaceutical companies.
Labcorp
11/2013 – 05/2017 · Geneva, Switzerland
Designed and governed automated Project Manager reporting supporting 68 Project Managers in Geneva and approximately 370 globally, delivering USD 950,000 in annual Geneva savings.
Labcorp
04/2009 – 10/2013 · Geneva, Switzerland
High-volume clinical-data review across 32 Data Revision modules, with 27 purpose-built automation macros contributing to +43% productivity and +28% data quality.
Labcorp
07/2007 – 03/2009 · Geneva, Switzerland
Combined laboratory support and liaison role connecting laboratory, operations and administrative stakeholders in a regulated central laboratory.
Maulana Company Limited
01/2000 – 12/2005 · Chennai, India
Coordinated production schedules, procurement, export logistics and delivery commitments across manufacturing operations.
Sportking Synthetics Limited
01/1994 – 11/1999 · Ludhiana, India
Managed customer communication, order fulfillment and service continuity throughout the commercial order lifecycle.
Selected practical work: this live website, personal tools, a bhajan ebook workflow, AI-assisted development, data analytics and automation.
This website
This website is the live public outcome. Recruiter-facing English, French and German content, verified professional record, vacancy matching, published LinkedIn Insights and a public CV.
View ProjectThe user chooses the cities. Live digital clocks stay on the unlocked mobile home screen, so the times stay visible while the phone is in use.
View ProjectPersonal playback assistant: skips ads and, after a long session, resumes when YouTube shows Continue watching.
View ProjectFrom approved sung versions: record audio, transcribe lyrics, remove spoken interruptions and ads, then compile selected versions into an indexed ebook in Hindi and Roman Hindi, with an automatic cover, intended for Amazon.
View ProjectExperimentation using n8n and AI agents.
View ProjectPractical work using Lovable, Replit, Emergent, Thinkstack, Cursor, GitHub and Supabase, including agentic workflows and function-calling experimentation.
View ProjectThese projects reflect current learning and practical personal work. They are not paid client deliveries unless stated otherwise. The bhajan ebook is in preparation; an Amazon listing is not claimed as live.
Building on established business analysis and delivery experience through structured AI learning and professional development.
Be10x · 2026 · In Progress
Six-month program covering generative AI, RAG, agents, orchestration, AI security and application development. Completed sessions include Python, AI-assisted Excel analytics and practical generative AI security.
In Progress
Structured study of BABOK v3, including stakeholder analysis, requirements lifecycle management, elicitation, prioritization and solution evaluation.
Further learning through GrowthSchool, Saumya Singh’s Agentic AI Starter and LinkedIn Learning, covering generative AI, agentic AI foundations, Copilot and AI ethics.
Four examples from seven international process-improvement initiatives led across my Labcorp roles, involving Geneva, Indianapolis, Singapore, China, Japan, India and Belgium. These examples describe historical operational and process improvements, rather than AI projects.
Mapped the end-to-end clinical-study data-lock process and removed duplicated work. Leadership approved the changes, releasing approximately 480 hours of operational capacity annually in Geneva alone.
Led a cross-functional review of job descriptions, responsibilities and titles. Leadership implemented the recommendations, clarifying responsibilities among Project Coordinators, Regional Coordinators, Client Coordinators and Project Managers globally.
Worked with Data Revision, Project Management and the Resulting Center to simplify calculated laboratory-result workflows and improve coordination between teams.
Standardized requests into Data Revision and partnered with IT to build a simplified intake platform. Enabled 24/7 follow-the-sun operations beyond local 5 PM closing times, improving turnaround efficiency.
Original LinkedIn posts from the public profile, shown in their original language. Order follows the website language: English newest to oldest, then French, then German. Posts are copied automatically from the LinkedIn Post Master Tracker Public Feed. LinkedIn does not provide an authorised live feed of personal posts.
1 / 82
ENGLISH 43% higher productivity. 28% better quality. At Labcorp, formerly Covance, I built 27 macros for a 32-module operational platform. I analysed the work, developed and tested the macros, and prepared QA validation documentation. I also trained colleagues across international business units. The six slides show the work behind those results. Recruiting for Business Analysis or process improvement? Let's connect. #BusinessAnalysis #ProcessAutomation #ProcessImprovement
Read on LinkedInSource: LinkedIn Post Master Tracker, Public Feed (not a live LinkedIn connection). Last updated: 17 September 2026. EN 44 · FR 18 · DE 20.
All professional insights