Clinical-study data-lock process optimization
Mapped the end-to-end clinical-study data-lock process and removed duplicated work. Leadership approved the changes, releasing approximately 480 hours of operational capacity annually in Geneva alone.
Verified Business Impact
The USD 950,000 annual savings figure applies to Geneva only; savings outside Geneva are not included. The 68 Geneva and approximately 370 global Project Managers were supported by the same reporting-automation initiative. These results came from historical process and reporting automation, not AI.
USD 950,000
Annual savings in Geneva only
68
Project Managers supported in Geneva
Approximately 370
Project Managers supported globally
27 of 32
Data Revision modules automated with purpose-built macros
+43%
Productivity improvement
+28%
Data-quality improvement
Selected Case Studies
Four examples from seven international process-improvement initiatives led across my Labcorp roles, involving Geneva, Indianapolis, Singapore, China, Japan, India and Belgium. These examples describe historical operational and process improvements, rather than AI projects.
Global Project Management role clarification
Led a cross-functional review of job descriptions, responsibilities and titles. Leadership implemented the recommendations, clarifying responsibilities among Project Coordinators, Regional Coordinators, Client Coordinators and Project Managers globally.
Calculated-results workflow simplification
Worked with Data Revision, Project Management and the Resulting Center to simplify calculated laboratory-result workflows and improve coordination between teams.
Unified interdepartmental request-intake platform
Standardized requests into Data Revision and partnered with IT to build a simplified intake platform. Enabled 24/7 follow-the-sun operations beyond local 5 PM closing times, improving turnaround efficiency.