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Associate Business Analyst — Project & Operations Support

World Intellectual Property Organization (WIPO)

04/2022 – 12/2025 · Geneva, Switzerland · Manpower SA employee assigned onsite at WIPO

Requirements, workshops, Agile delivery, UAT, application lifecycle and platform governance for digital-platform, data and workflow enhancements.

  • Requirements & analysis: Elicited, analyzed, synthesized and formalized business, operational and user needs for digital-platform, data and workflow enhancements; translated them into user stories, use cases, acceptance criteria, business rules and structured delivery documentation.
  • Workshops & scoping: Facilitated discovery workshops and working sessions with users, subject-matter experts, operational teams, Product Owners and IT; clarified scope, priorities, dependencies, constraints and expected outcomes.
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  • Process & user analysis: Examined current workflows, user journeys, operational pain points and information flows; identified gaps, recurring issues and opportunities for practical system and process improvement.
  • Agile delivery: Contributed to Scrum/Agile ceremonies, backlog discussions, refinement, sprint preparation, prioritization, stakeholder reviews and coordination between business expectations and technical delivery.
  • Quality & testing: Prepared acceptance conditions and supported test planning, functional validation, UAT execution, issue logging, defect follow-up, business validation and implementation readiness.
  • Application lifecycle: Supported production use, incident analysis, root-cause investigation, corrective/adaptive/evolutionary changes, release follow-up and continuous improvement.
  • Platform ownership: Governed a team business application from requirements intake to IT coordination, including configuration, access-related coordination, dashboards, data-quality checks and weekly scheduled reporting.
  • Reporting & decision support: Produced management dashboards, recurring reports, data-quality controls and stakeholder updates to improve visibility, traceability and operational decision-making.
  • Documentation, Jira, Confluence, SharePoint, procedures, change communications, training and coaching: Maintained Jira, Confluence and SharePoint information; prepared procedures, guides, change communications and user-support material; trained and coached users on revised functionality and workflows.
  • Vendors, licensing, access management, security reviews and application governance: Contributed to supplier assessment, licensing coordination, access management, security-review considerations and responsible platform governance.
  • Release activities, change activities and operational support: Supported production use, incident analysis, root-cause investigation, corrective/adaptive/evolutionary changes, release follow-up and continuous improvement as part of application lifecycle and operational support.
  • Current AI enablement: Used Generative AI, Microsoft Copilot and prompt engineering for research, analysis, documentation and productivity where appropriate; supported user guidance while respecting governance and confidentiality.

Founder & CEO

Jolly Import Export SARL

03/2020 – 03/2022 · Geneva, Switzerland

Founded and directed a Geneva-based international import-export company covering strategy, trade, logistics, trade finance and digital operations.

  • Business leadership: Founded and directed a Geneva-based international import-export company, with responsibility for strategy, finance, commercial decisions, supplier relationships, risk controls, partner coordination and day-to-day operations.
  • Commodity portfolio: Traded food and agricultural commodities including rice, sugar, soybeans, maize, wheat, pasta/spaghetti, edible oils and grains.
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  • Global sourcing: Developed sourcing relationships across Brazil, India, Thailand, Vietnam, Malaysia, Indonesia, Türkiye, Egypt and Ukraine.
  • Markets & network: Developed opportunities across West Africa, China and India and coordinated a business network with presence/relationships in Côte d’Ivoire, Burkina Faso, Togo, Senegal, Mauritania, Mauritius, Argentina and India.
  • Supplier evaluation, quotations, negotiations and customer requirements: Managed supplier evaluation, quotations, negotiations, customer requirements, transaction follow-up and delivery commitments.
  • Shipments, ocean freight, import and export documentation: Coordinated shipments, ocean freight, import/export procedures, commercial documentation, supplier/customer data and cross-border logistics.
  • Trade finance & risk: Applied practical knowledge of letters of credit, standby letters of credit, bank guarantees, escrow arrangements, payment security, counterparty exposure and transaction-risk considerations.
  • Digital operations, operational-application governance, workflows, controls and reporting: Analyzed operational needs and information flows; selected and governed practical business applications, digital workflows, controls, documentation and reporting improvements.
  • Service providers, licensing, access management, security and contracts: Managed external providers, licensing, access controls, security considerations, contracts and business documentation across an international partner network.

Clinical Specialist

Labcorp

03/2018 – 01/2020 · Geneva, Switzerland

Supported global clinical-study delivery in a regulated central-laboratory environment across Project Management, Data Management and Laboratory Operations.

  • Clinical operations: Supported global clinical-study delivery in a regulated central-laboratory environment across Project Management, Data Management, Laboratory Operations and international stakeholders.
  • Requirements, workflow clarification and process improvement: Clarified operational and data needs, examined service workflows and worked with global users and technical/operational teams on practical improvements.
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  • Incident management: Analyzed complex application, data, sample, process and service issues; performed root-cause analysis and coordinated corrective actions through resolution.
  • Reporting: Produced recurring performance, trend and data-quality insights to support management visibility and operational decision-making.
  • Quality, operational risk and cross-functional coordination: Identified inefficiencies and supported reporting, system and workflow enhancements within quality-controlled operations. Monitored and escalated quality, compliance, patient-safety, service and operational risks to the appropriate functions.
  • Training and user adoption: Coached colleagues and users on operational procedures, revised workflows, systems, documentation and quality expectations.

Senior Client Coordinator

Labcorp

06/2017 – 02/2018 · Geneva, Switzerland

Led a dedicated team of six across Geneva and Indianapolis supporting one of the world’s leading pharmaceutical companies.

  • Global team leadership between Geneva and Indianapolis: Led a dedicated team of six across Geneva and Indianapolis supporting one of the world’s leading pharmaceutical companies.
  • Translation of client requirements into operational actions: Received, clarified and prioritized sponsor requests and translated them into coordinated actions for operational and project teams.
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  • Cross-functional coordination with Project Management, Data Management, laboratory operations, Specimen Management and Logistics: Connected the client-coordinator team with Project Management and Data Management and with Laboratory Operations, Specimen Management and Logistics.
  • Workload management for approximately 25 coordinators: Organized distribution for approximately 25 client coordinators according to urgency, complexity, availability, operational priority and subject-matter expertise.
  • Central-mailbox activities: Managed triage, assignment, tracking, escalation and stakeholder communication from receipt through resolution.
  • Service reporting, coaching and confidentiality: Investigated critical client, shipment, laboratory, patient-safety, budget and documentation issues; identified root causes, dependencies and corrective actions. Maintained communication records, operational reporting and management visibility for complex requests and unresolved risks. Trained and coached colleagues on workflows, operational tools, reporting and complex-case handling while protecting sponsor confidentiality.

Administrator Coordinator — Project Management / Process Optimization

Labcorp

11/2013 – 05/2017 · Geneva, Switzerland

Designed and governed automated Project Manager reporting supporting 68 Project Managers in Geneva and approximately 370 globally, delivering USD 950,000 in annual Geneva savings.

  • Requirements analysis, business rules and resource planning: Analyzed and formalized Project Manager reporting requirements, business rules, operational workflows, resource-planning needs and information gaps across global clinical-study operations.
  • Solution design and reporting-platform ownership: Designed and implemented an automated reporting process that replaced a six-step, multi-database manual cycle requiring approximately 30–40 minutes of activity per reporting cycle. Governed the reporting application supporting 68 Project Managers in Geneva and approximately 370 globally/overall.
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  • Financial impact: Delivered USD 950,000 in annual savings for Geneva operations; this figure is not a global saving and was not extrapolated beyond Geneva.
  • Application lifecycle, data controls, KPIs and dashboards: Owned the solution from requirements and configuration through functional testing, UAT/SIT, implementation, support, corrections, enhancements and adoption. Consolidated information from multiple systems into reliable reports, KPIs, management dashboards, data controls and scheduled outputs.
  • Quality assurance, testing, anomaly management and defect governance: Coordinated validation, anomaly investigation, change testing, defect resolution and documentation governance to protect reporting accuracy and operational continuity.
  • Problem-solving, international-team scope, training and continuous improvement: Investigated critical operational and project issues, performed root-cause analysis and advised Project Managers and support teams on practical corrective actions. Coordinated an international team of six supporting a strategic pharmaceutical client and worked across Project Management, Data Management, Finance, Audit, Compliance and Operations. Created procedures and user guidance, trained international users and incorporated feedback into platform and workflow improvements.
  • Recognition: Received multiple ACE (Achievement of Covance Excellence) Awards and a Covance Way Award nomination for performance and process-improvement impact.

Data Revision Associate — Data Management

Labcorp

04/2009 – 10/2013 · Geneva, Switzerland

High-volume clinical-data review across 32 Data Revision modules, with 27 purpose-built automation macros contributing to +43% productivity and +28% data quality.

  • Data management: Performed high-volume clinical-data review, validation, reconciliation and quality assurance across 32 structured Data Revision modules in a legacy operational system.
  • User needs, business rules, data-quality rules and risk analysis: Gathered user needs, analyzed business rules, identified repetitive activities and assessed data-quality and processing risks.
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  • Automation macros and platform ownership: Designed, developed and governed 27 automation macros for reconciliation, reporting, bulk processing, bulk test ordering and other repeatable operations. Automated date-of-birth anonymization processing required for Germany while maintaining operational traceability and consistency.
  • Measured results: Increased productivity by 43% and improved data quality by 28% through verified workflow automation, validation and standardization.
  • Testing, release activities and post-release support: Defined expected outcomes and coordinated functional testing, validation, release implementation, change follow-up, defect analysis and post-release support.
  • Global platform ownership, training, documentation and cross-department validation windows: Governed solutions used across Switzerland, the United States, Singapore, China, India and Belgium and managed user feedback and improvement requests. Created workflow guidance and trained international colleagues in reliable use of the modules and automation tools. Coordinated cross-department validation windows, reducing processing delays while maintaining data accuracy, traceability and service continuity.

Lab Assistant / Lab Liaison

Labcorp

07/2007 – 03/2009 · Geneva, Switzerland

Combined laboratory support and liaison role connecting laboratory, operations and administrative stakeholders in a regulated central laboratory.

  • Laboratory support: Supported laboratory, operational and administrative workflows in a regulated central-laboratory environment.
  • Laboratory liaison, communication and workflow support: Connected laboratory teams, operations and administrative stakeholders to clarify information, resolve exceptions and maintain effective service flow.
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  • Workflow analysis and process automation: Identified delays and inconsistencies created by handwritten templates, manual forms and repetitive data entry. Replaced manual administrative activities with a more consistent technology-supported workflow.
  • Ownership, operational continuity, traceability and quality-controlled procedures: Maintained the resulting solution, assisted users, monitored issues and introduced refinements that reduced manual effort and improved documentation consistency. Supported traceability, timely processing, reliable communication and adherence to quality-controlled procedures.

Project Coordinator

Maulana Company Limited

01/2000 – 12/2005 · Chennai, India

Coordinated production schedules, procurement, export logistics and delivery commitments across manufacturing operations.

  • Project planning: Coordinated production schedules, milestones, priorities and delivery commitments across manufacturing and export activities.
  • Procurement & suppliers: Followed purchasing requirements, supplier coordination, materials availability and operational dependencies.
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  • Logistics & exports: Coordinated logistics, export operations, shipment preparation and supporting documentation.
  • Stakeholders & issues: Worked across production, procurement, commercial teams, suppliers and external partners to resolve operational issues and maintain delivery.
  • Documentation, reporting, project information, stakeholder communication, progress visibility and continuous workflow improvement: Maintained project information, stakeholder communication and progress visibility and supported continuous workflow improvement.

Client Relations Specialist

Sportking Synthetics Limited

01/1994 – 11/1999 · Ludhiana, India

Managed customer communication, order fulfillment and service continuity throughout the commercial order lifecycle.

  • Client relationships: Managed customer communication, clarified requirements and maintained service continuity throughout the order lifecycle.
  • Order fulfillment: Coordinated customer commitments with sales, production and operational teams and followed progress through delivery.
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  • Documentation: Maintained commercial records, order information and supporting customer documentation.
  • Investigation of service questions, internal responses, progress and corrective-action communication: Investigated service questions, coordinated internal responses and communicated progress and corrective actions to clients.
  • Customer confidence through responsiveness, accuracy and dependable cross-functional coordination: Built long-term relationships through responsiveness, accuracy and dependable cross-functional coordination.

Transferable role alignment

  • Senior / Technical / Associate Business Analyst
  • Business Systems Analyst
  • Systems Analyst
  • Data Management / Data Quality / Reporting Analyst
  • Project Manager / Project Coordinator
  • PMO Analyst
  • Application Support & Governance
  • Process Improvement
  • Digital Transformation
  • Change & Adoption
  • GenAI Enablement

Education

  • Bachelor of Commerce (B.Com.)

    Guru Nanak Dev University · Punjab, India · 1991–1994

    Major studies included Banking, International Trade, Corporate Accounting, Management Accounting, Business Finance, Auditing, Economics, Statistics, Company Law and Labor Law.

  • French language studies

    Université Ouvrière de Genève (UOG) · Geneva, Switzerland · 2006–2009

Professional Development

In-progress professional development

  • CBAP Preparation — In Progress — Certified Business Analysis Professional, IIBA | 2026–Present (not yet completed).
  • AI Engineering Career Accelerator — Inner Circle | Be10x | Six-month professional training program | 2026–Present | In progress. The program covers generative AI, LLM architecture, prompt engineering, embeddings, vector databases, retrieval-augmented generation, agents, function calling, orchestration, AI security, Python, Excel, Power BI, Tableau, data analytics, AI-assisted application development, automation and career readiness. Every entry below belongs to this single six-month program and is not an independent qualification or standalone certification.

MOS MO-200, MOS MO-310 and PL-300 are training components. The corresponding Microsoft certification examinations are not claimed as passed.

Completed learning within the Be10x program

  • Official title: AI-Powered Data Analytics Mastery with Python Basic. Completed learning within the six-month Be10x program; not a standalone certification.
  • Official title: Python Advanced (23 August 2026). Module within the six-month Be10x program, not a standalone certification.
  • Official title: AI-Powered Data Analytics Mastery with Excel with Vipul Sonawane (29 August 2026). Module within the six-month Be10x program, not a standalone certification.
  • Official title: Practical Generative AI Security with Shruti Grover (30 August 2026). Module within the six-month Be10x program, not a standalone certification.

Be10x course portfolio

Course tracker overview

32 courses · 22 with module-level details · 10 without module-level details · approximately 147 hours and 55 minutes of documented learning.

  • Basic to Advanced - PowerBI Dashboard Mastery

    Official title: Basic to Advanced - PowerBI Dashboard Mastery. Business intelligence and dashboard visualization training within Be10x.

    13hrs 49mins · 28 lessons · 3 quizzes

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Introduction (Getting Started with Power BI) · 6mins · 2 covered topics
    • Official title: 1.1 Getting Started with Power BI · 14mins · 3 covered topics
    • Official title: 1.2 Initial Steps with Power BI · 14mins · 3 covered topics
    • Official title: 1.3 Working with Power BI Dashboards · 42mins · 8 covered topics
    • Official title: 1.4 Managing Power BI Reports · 51mins · 9 covered topics
    • Official title: 1.5 Using the Power BI Mobile App · 11mins · 2 covered topics
    • Official title: 2 Overview (Learning Power BI Desktop) · 8mins · 2 covered topics
    • Official title: 2.1 Introduction · 15mins · 3 covered topics
    • Official title: 2.2 Data Acquisition · 46mins · 10 covered topics
    • Official title: 2.3 Data Transformation with Power Query Editor · 31mins · 5 covered topics
    • Official title: 2.4 Combining, Appending, and Merging Data · 37mins · 6 covered topics
    • Official title: 2.5 Creating Reports and Visualizations · 40mins · 5 covered topics
    • Official title: 2.6 Using Filters and Q&A in Reports · 35mins · 4 covered topics
    • Official title: 2.7 Sharing Your Work · 23mins · 5 covered topics
    • Official title: 3 Introduction (Mastering Power BI Core Training) · 5mins · 1 covered topic
    • Official title: 3.1 Getting Started with Power BI · 24mins · 4 covered topics
    • Official title: 3.2 Data Acquisition · 28mins · 6 covered topics
    • Official title: 3.3 Creating Reports with Visualizations · 1hrs 43mins · 12 covered topics
    • Official title: 3.4 Modifying and Printing Reports · 45mins · 7 covered topics
    • Official title: 3.5 Creating Dashboards · 52mins · 11 covered topics
    • Official title: 3.6 Sharing Data with Colleagues and Others · 33mins · 8 covered topics
    • Official title: 3.7 Using Power BI Mobile Apps · 9mins · 2 covered topics
    • Official title: 3.8 Modeling Data with Power BI Desktop · 51mins · 9 covered topics
    • Official title: 4 Overview (Using Power BI with Excel) · 2mins · 1 covered topic
    • Official title: 4.1 Comparing Excel and Power BI · 16mins · 3 covered topics
    • Official title: 4.2 Business Intelligence Capabilities in Excel · 23mins · 5 covered topics
    • Official title: 4.3 Introduction to Power BI · 23mins · 5 covered topics
    • Official title: 4.4 Implementing Business Intelligence with Power BI · 42mins · 9 covered topics
  • Basic to Advanced - PowerPoint Mastery

    Official title: Basic to Advanced - PowerPoint Mastery. Presentation-productivity training within Be10x. MOS certification is not claimed.

    2hrs 59mins · 9 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Powerpoint Navigation · 14mins · 3 covered topics
    • Official title: 2 About Presentation · 20mins · 5 covered topics
    • Official title: 3 About Slides · 21mins · 4 covered topics
    • Official title: 4 Working with Contents · 27mins · 7 covered topics
    • Official title: 5 Working with Other Elements · 13mins · 3 covered topics
    • Official title: 6 Adding Animations · 36mins · 9 covered topics
    • Official title: 7 Prepare a Presentation · 16mins · 5 covered topics
    • Official title: 8 Deliver the Presentation · 12mins · 4 covered topics
    • Official title: 9 Reuse the Presentation · 20mins · 9 covered topics
  • Python For All

    Official title: Python For All. Introductory Python learning within the Be10x program.

    4hrs 24mins · 1 lesson

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Python For All (single module: syntax, control structures, lists, functions, strings, error handling, file handling, dictionaries, tuples/sets, modules, datetime, numpy, pandas, matplotlib) · 4hrs 24mins · 42 covered topics
  • Crash Course 1.2 : AI Product Building, Storytelling and Analytics

    Official title: Crash Course 1.2 : AI Product Building, Storytelling and Analytics. Applied AI product, storytelling and analytics module.

    1hrs 27mins · 5 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Build a CRM for Your Business in 5 Minutes · 10mins · 5 covered topics
    • Official title: 2 Build and Publish Professional Websites Without Coding · 18mins · 9 covered topics
    • Official title: 3 Data Analysis at 10x speed with Julius AI · 18mins · 8 covered topics
    • Official title: 4 Gemini in Google Spreadsheet · 4mins · 5 covered topics
    • Official title: 5 PowerBI with AI - Part 1 · 37mins · 35 covered topics
  • Crash Course 1.4: Career Readiness Using AI

    Official title: Crash Course 1.4: Career Readiness Using AI. Career-readiness module using AI tools.

    18mins · 2 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Ace Interviews with AI Coach · 11mins · 4 covered topics
    • Official title: 2 AI Powered Meeting Intelligence With Fireflies · 7mins · 3 covered topics
  • Basic to Intermediate - Excel

    Official title: Basic to Intermediate - Excel. Spreadsheet productivity training within Be10x.

    9hrs 50mins · 17 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 About Excel · 40mins · 8 covered topics
    • Official title: 2 About Entering Data in Excel · 33mins · 6 covered topics
    • Official title: 3 Working with Formulas and Functions · 21mins · 4 covered topics
    • Official title: 4 Lets Do Some Excel Formatting · 1hrs 9mins · 7 covered topics
    • Official title: 5 Charts · 31mins · 5 covered topics
    • Official title: 6 Lets Adjust How Worksheet Looks · 37mins · 5 covered topics
    • Official title: 7 About Data Management Services · 45mins · 6 covered topics
    • Official title: 8 Some Tips and Tricks on Using Formulas · 30mins · 6 covered topics
    • Official title: 9 If And Related Functions · 29mins · 3 covered topics
    • Official title: 10 Lookup And Reference Functions · 1hrs 11mins · 12 covered topics
    • Official title: 11 Power Functions · 14mins · 4 covered topics
    • Official title: 12 Statistical Functions · 12mins · 3 covered topics
    • Official title: 13 Math Functions · 47mins · 6 covered topics
    • Official title: 14 Date And Time Functions · 34mins · 7 covered topics
    • Official title: 15 Text Functions · 48mins · 9 covered topics
    • Official title: 16 Information Functions · 21mins · 4 covered topics
    • Official title: 17 Ref function · 8mins · 1 covered topic
  • 1000+ Hours of Learning Claude

    Official title: 1000+ Hours of Learning Claude. Claude-focused learning module within Be10x.

    14mins · 1 lesson

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Claude Mastery Walkthrough · 14mins · 1 covered topic
  • Dating

    Official title: Dating. Covered learning: AI in Everyday Conversations.

    17mins · 1 lesson

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 AI in Everyday Conversations · 17mins · 1 covered topic
  • Football Film

    Official title: Football Film. Covered learning: Film Study Basics.

    27mins · 1 lesson

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Film Study Basics · 27mins · 2 covered topics
  • Fable Mode

    Official title: Fable Mode. Covered learning: Inside Fable Mode.

    12mins · 1 lesson

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Inside Fable Mode · 12mins · 1 covered topic
  • Make Ultra-Realistic AI Ads

    Official title: Make Ultra-Realistic AI Ads. Creative AI advertising module within Be10x.

    7mins · 1 lesson

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 AI Ad Production Workflow · 7mins · 2 covered topics
  • MOS: Excel Associate (MO-200)

    Official title: MOS: Excel Associate (MO-200). Training component; the Microsoft certification examination is not claimed as passed.

    9hrs 23mins · 13 lessons · 1 quiz

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Introduction · 23mins · 1 covered topic
    • Official title: 2 Module 1 - Excel Essentials · 33mins · 1 covered topic
    • Official title: 3 Module 2 - Data Input Methods · 44mins · 1 covered topic
    • Official title: 4 Module 3 - Formulas and Functions · 2hrs 30mins · 5 covered topics
    • Official title: 5 Module 4 - Visual Styles - Formatting · 1hrs 12mins · 1 covered topic
    • Official title: 6 Module 5 - Worksheet Layouts and Data · 52mins · 1 covered topic
    • Official title: 7 Module 6 - Printing · 41mins · 1 covered topic
    • Official title: 8 Module 7 - Charts & Graphs · 1hrs 6mins · 1 covered topic
    • Official title: 9 Module 8 - Worksheet Display Options · 17mins · 1 covered topic
    • Official title: 10 Module 9 - Multiple Worksheets and Workbooks · 31mins · 1 covered topic
    • Official title: 11 Module 10 - Security and Sharing · 32mins · 1 covered topic
    • Official title: 12 Exam Syllabus · 1mins · 1 covered topic
    • Official title: 13 Full Length Exams (+ MOS: Excel Assessment quiz) · 1mins · 1 covered topic
  • Microsoft: Power BI Data Analyst Associate (PL-300)

    Official title: Microsoft: Power BI Data Analyst Associate (PL-300). Training component; the PL-300 certification examination is not claimed as passed.

    7hrs 45mins · 12 lessons · 1 quiz

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Introduction · 6mins · 1 covered topic
    • Official title: 2 Module 1 - A.1: Acquire & Prepare Data · 41mins · 1 covered topic
    • Official title: 3 Module 1 - A.2: Profile & Cleanse Raw Data · 24mins · 1 covered topic
    • Official title: 4 Module 1 - A.3: Shape & Load Data For Analysis · 45mins · 1 covered topic
    • Official title: 5 Module 2 - B.1: Model Data For Scalable Analytics · 34mins · 1 covered topic
    • Official title: 6 Module 2 - B.2: Author Dax Calculations & Measures · 58mins · 1 covered topic
    • Official title: 7 Module 2 - B.3: Optimize Model Performance · 29mins · 1 covered topic
    • Official title: 8 Module 3 - C.1: Visualize & Explore Insights - Objectives · 1hrs 2mins · 1 covered topic
    • Official title: 9 Module 3 - C.2: Enhance Usability & Storytelling · 1hrs 7mins · 1 covered topic
    • Official title: 10 Module 3 - C.3: Apply Advanced Analytics & AI · 34mins · 1 covered topic
    • Official title: 11 Module 4 - D.1: Deploy, Govern & Maintain Solutions · 48mins · 1 covered topic
    • Official title: 12 Module 4 - D.2: Configure Refresh & Gateways + Monitor, Troubleshoot & Govern (+ Power BI Assessment quiz) · 17mins · 1 covered topic
  • Intermediate to Advanced - Excel Mastery

    Official title: Intermediate to Advanced - Excel Mastery. Advanced spreadsheet training within Be10x.

    7hrs 57mins · 18 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Lets Begin with PivotTables · 45mins · 10 covered topics
    • Official title: 2 Broadcasting PivotTable · 17mins · 5 covered topics
    • Official title: 3 Sorting And Filtering PivotTable · 29mins · 7 covered topics
    • Official title: 4 Explore Formatting in PivotTables · 18mins · 4 covered topics
    • Official title: 5 Using Conditional Formats in PivotTables · 18mins · 6 covered topics
    • Official title: 6 Creating And Formatting Pivot Charts · 29mins · 7 covered topics
    • Official title: 7 Printing PivotTables · 9mins · 3 covered topics
    • Official title: 8 Manipulating PivotTables · 11mins · 3 covered topics
    • Official title: 9 Exploring Data Models · 15mins · 4 covered topics
    • Official title: 10 Framing Up The Supporting Workbook · 37mins · 7 covered topics
    • Official title: 11 Designing A Dashboard Worksheet · 36mins · 6 covered topics
    • Official title: 12 Charts fundamentals · 17mins · 5 covered topics
    • Official title: 13 Tweaking Your charts · 17mins · 4 covered topics
    • Official title: 14 Modify Chart Elements · 42mins · 8 covered topics
    • Official title: 15 Explore Format Tab Options · 30mins · 5 covered topics
    • Official title: 16 Explore All Chart types · 1hrs 9mins · 15 covered topics
    • Official title: 17 Substitutes of In-Cell Charts · 16mins · 3 covered topics
    • Official title: 18 Explore source data · 22mins · 4 covered topics
  • Python Programming - AI Powered Implementation

    Official title: Python Programming - AI Powered Implementation. Applied Python and AI-assisted implementation within Be10x.

    6hrs 53mins · 7 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Module 1: Getting Started with Python · 59mins · 4 covered topics
    • Official title: 2 Module 2: Variables, Data Types, and Operators · 1hrs 6mins · 4 covered topics
    • Official title: 3 Module 3: Strings and String Manipulation · 1hrs 1mins · 5 covered topics
    • Official title: 4 Module 4: Data Structures and Logic Building · 1hrs 15mins · 5 covered topics
    • Official title: 5 Module 5: OOP Basics · 51mins · 4 covered topics
    • Official title: 6 Module 6: File Operations · 44mins · 4 covered topics
    • Official title: 7 Module 7: Introduction to Libraries · 57mins · 5 covered topics
  • AI CAP Phase 1: Generalist Phase

    Official title: AI CAP Phase 1: Generalist Phase. Generalist accelerator phase of the Be10x program.

    63hrs 26mins · 5 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 AI Fundamentals & Ecosystem Mastery · 6hrs 53mins · 3 covered topics
    • Official title: 2 AI Product Building, Storytelling & Analytics · 17hrs 25mins · 6 covered topics
    • Official title: 3 AI Agents & Autonomous Systems · 25hrs 59mins · 7 covered topics
    • Official title: 4 Career Readiness Using AI · 5hrs 14mins · 2 covered topics
    • Official title: 5 AI Strategy, Branding & Leadership · 7hrs 55mins · 3 covered topics
  • Data Analytics Using AI

    Official title: Data Analytics Using AI. AI-assisted data analytics training within Be10x.

    6hrs 5mins · 12 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Data Science · 4mins · 1 covered topic
    • Official title: 2 Data Science with SQL - Food Panda(JD) · 40mins · 6 covered topics
    • Official title: 3 Data Science with Pandas & Numpy - Airbnb Case Study · 48mins · 6 covered topics
    • Official title: 4 Formula Bot -1 · 19mins · 2 covered topics
    • Official title: 5 Formula Bot -2 · 34mins · 2 covered topics
    • Official title: 6 Visualization Using DeepSheet · 45mins · 4 covered topics
    • Official title: 7 Advance Data Analysis: ChatGPT4 · 31mins · 1 covered topic
    • Official title: 8 Teachable Machine for Object Detection · 22mins · 3 covered topics
    • Official title: 9 Data Science: ChatGPT Plugins - Eshan Tiwari · 22mins · 1 covered topic
    • Official title: 10 Data Science Tool: Synthetic Data Generator · 26mins · 1 covered topic
    • Official title: 11 ChatGPT Plugins : Data Science & Data Visualization · 35mins · 2 covered topics
    • Official title: 12 Data Science: Mini Project using Github Copilot · 39mins · 1 covered topic
  • Crash Course 1.5 : AI Strategy, Branding & Leadership

    Official title: Crash Course 1.5 : AI Strategy, Branding & Leadership. Strategy, branding and leadership module.

    36mins · 2 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 11 Labs Masterclass: Professional Voice-Overs, Dubbing & AI Audio Production · 10mins · 7 covered topics
    • Official title: 2 SQL with AI - Part 1 · 26mins · 33 covered topics
  • MOS: PowerPoint Associate (MO-310)

    Official title: MOS: PowerPoint Associate (MO-310). Training component; the Microsoft certification examination is not claimed as passed.

    5hrs 28mins · 8 lessons · 3 quizzes

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Module 1 - Introduction · 12mins · 1 covered topic
    • Official title: 2 Module 2 - Managing Your Presentations · 1hrs 12mins · 1 covered topic
    • Official title: 3 Module 3 - Slides Management · 42mins · 1 covered topic
    • Official title: 4 Module 4 - Insert and Format · 1hrs 56mins · 2 covered topics
    • Official title: 5 Module 5 - Insert Tables, Charts, SmartArt, 3D Models, and Media · 58mins · 1 covered topic
    • Official title: 6 Module 6 - Apply Transitions and Animations · 27mins · 1 covered topic
    • Official title: 7 Practice Exam 1 · 1mins · 1 covered topic
    • Official title: 8 Practice Exam 2 (+ MOS: PowerPoint Assessment quiz) · 0mins · 1 covered topic
  • Basic to Advanced - Tableau Masterclass

    Official title: Basic to Advanced - Tableau Masterclass. Visualization training within Be10x.

    4hrs 56mins · 17 lessons · 11 quizzes

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 The Power of Data Visualization: Why It Matters · 14mins · 1 covered topic
    • Official title: 2 Getting Started with Tableau: Your First Steps · 12mins · 1 covered topic
    • Official title: 3 Organizing Your Data for Analysis · 20mins · 1 covered topic
    • Official title: 4 Data Transformation: Shaping Your Datasets · 29mins · 1 covered topic
    • Official title: 5 Mastering Data Joins in Tableau · 13mins · 1 covered topic
    • Official title: 6 Building Your First Charts: An Introduction · 30mins · 1 covered topic
    • Official title: 7 Crafting Effective Line & Area Charts · 21mins · 1 covered topic
    • Official title: 8 Designing Impactful Pie Charts · 5mins · 1 covered topic
    • Official title: 9 Visualizing Hierarchical Data with Treemaps · 8mins · 1 covered topic
    • Official title: 10 Exploring Relationships with Scatter Plots · 24mins · 1 covered topic
    • Official title: 11 Creating Engaging Word Clouds · 7mins · 1 covered topic
    • Official title: 12 Interactive Maps: Visualizing Geospatial Data · 11mins · 1 covered topic
    • Official title: 13 Dual Axis Charts: Combining Multiple Measures · 7mins · 1 covered topic
    • Official title: 14 Advanced Filters: Controlling Your Data Views · 33mins · 1 covered topic
    • Official title: 15 Calculations in Tableau: Unlocking New Insights · 17mins · 1 covered topic
    • Official title: 16 Building an Interactive Retail Sales Dashboard · 31mins · 1 covered topic
    • Official title: 17 Telling Your Data Story with Story Points · 14mins · 1 covered topic
  • Crash Course 1.1 : AI Fundamentals and Ecosystem Mastery

    Official title: Crash Course 1.1 : AI Fundamentals and Ecosystem Mastery. Fundamentals and ecosystem overview module.

    1hrs 13mins · 5 lessons

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Gemini Gems · 7mins · 6 covered topics
    • Official title: 2 5 extensions to Unlock NotebookLM Powers · 10mins · 7 covered topics
    • Official title: 3 Run AI Models Locally For Free · 19mins · 8 covered topics
    • Official title: 4 FAANG level Coding Skills with Claude Code · 25mins · 11 covered topics
    • Official title: 5 Make Money with AI Influencer · 12mins · 6 covered topics
  • Crash Course 1.3 : AI Agents & Autonomous Systems

    Official title: Crash Course 1.3 : AI Agents & Autonomous Systems. Agents and autonomous-systems overview.

    9mins · 1 lesson

    Modules, lessons and covered topics

    Module names below are the official English titles from the Be10x tracker, with localized duration and topic counts.

    • Official title: 1 Turn Boring Repetitive Tasks into Smart Automations with N8N · 9mins · 7 covered topics
  • AI Engineer Mindset: Deep Dive into How LLMs Actually Work

    Official title: AI Engineer Mindset: Deep Dive into How LLMs Actually Work. LLM-architecture learning; module-level detail is not recorded in the tracker.

  • Full Claude Tutorial For Beginners

    Official title: Full Claude Tutorial For Beginners. Introductory Claude tutorial; module-level detail is not recorded in the tracker.

  • Codex is for Everyone

    Official title: Codex is for Everyone. Codex learning module; module-level detail is not recorded in the tracker.

  • Loops in Claude

    Official title: Loops in Claude. Claude loops module; module-level detail is not recorded in the tracker.

  • Claude Tips

    Official title: Claude Tips. Practical Claude tips; module-level detail is not recorded in the tracker.

  • Personality Development and Networking

    Official title: Personality Development and Networking. Career communication module; module-level detail is not recorded in the tracker.

  • AI CAP Phase 2: Capstone Phase

    Official title: AI CAP Phase 2: Capstone Phase. Capstone phase of the Be10x accelerator; module-level detail is not recorded in the tracker.

  • AI Junior

    Official title: AI Junior. Junior AI-learning module; module-level detail is not recorded in the tracker.

  • Storytelling for Working Professionals

    Official title: Storytelling for Working Professionals. Professional storytelling module; module-level detail is not recorded in the tracker.

  • ChatGPT 5.6 — What Changed and What It Means

    Official title: ChatGPT 5.6 — What Changed and What It Means. Product-update briefing; module-level detail is not recorded in the tracker.

Additional external learning

  • Official title: Generative AI Mastermind | GrowthSchool, 2026. Additional external learning, separate from Be10x.
  • Official title: Agentic AI Starter Course | Saumya Singh, 2026. Additional external learning, separate from Be10x.
  • Official title: Certificate in Prompt Engineering | DeepLearning.AI, 2026. Additional external learning, separate from Be10x.
  • Official titles, LinkedIn Learning, 2024: What Is Generative AI?; Learning Microsoft 365 Copilot; Streamlining Your Work with Microsoft Copilot; Generative AI: The Evolution of Thoughtful Online Search; Ethics in the Age of Generative AI.

Information technology qualifications

  • Diploma in CorelDRAW and PageMaker

    2000

  • Advanced Diploma in Programming and Database Design

    1999–2000

  • Diploma in MS Office, Internet and Programming

    1997–1998

  • Diploma in Computerized Accounting and Programming

    1995–1996

  • Diploma in Computer Hardware Assembly & Repair, Software Installation & Troubleshooting

    1994

  • Diploma in Programming and Database Entry

    1989–1990

  • Certificate in Computer Fundamentals

    1989

Awards and recognition

  • Multiple ACE (Achievement of Covance Excellence) Awards.
  • Covance Way Award nomination for performance and process-improvement impact.
  • Recognition associated with reporting automation, operational improvement and international support.

Languages and proficiency

  • EnglishNative
  • FrenchFluent
  • HindiNative
  • PunjabiNative
  • UrduConversational

References available on request.

Cross-domain knowledge

  • International organizations and intellectual property
  • Life sciences and clinical laboratories
  • Clinical-study operations
  • Project and data management
  • Commodities trading
  • Manufacturing and exports
  • Procurement and logistics
  • Data quality
  • Application governance
  • Testing
  • Process automation
  • AI enablement and user adoption

Leadership and professional strengths

  • Problem solving
  • Analytical thinking
  • Time and priority management
  • Team building
  • Motivation
  • Coaching
  • Stakeholder communication
  • International collaboration
  • Service orientation
  • Ownership
  • Continuous improvement
  • Responsible technology adoption